The people behind PlainBytes

Every guide on this site is written, tested and signed by a real person. Meet the four regulars below.

Hannah Cole
Hannah Cole Founder & lead writer

writes step-by-step tech guides for people who didn't grow up with smartphones. She tests every tutorial on at least three devices and photographs each screen so nothing is left to guesswork.

Amara Bennett
Amara Bennett Contributing editor

spent years as the family tech support hotline and turned those conversations into tutorials. She writes in plain language, with zero jargon and screenshots for every step.

Zoe Callahan
Zoe Callahan Staff writer

is a former IT support tech who now writes the guides her wishes clients had read before calling. Every piece ends with the three fixes that solve most problems.

Lily Emerson
Lily Emerson Regular contributor

believes technology should serve people, not confuse them. She covers phones, laptops and smart homes with a focus on privacy, backups and the settings that quietly matter most.